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All devices must be returned within 15 days of delivery with the original packaging and a valid receipt or account lookup. When returning any electronic devices, please be sure to remove any personal data or information that may be stored on the device.
To start a return, you can contact us at [email protected] If your return is accepted, ship the package back to us immediately for inspection and processing. Items sent back to us without first requesting a return will not be accepted.
Send your package back using the address provided on your accepted return confirmation email
Unfortunately, we are unable to process exchanges
If you are using any type of gift card, please note that we are only able to issue the refund to the same card, so you are responsible to keep the same card, otherwise, we are not able to process your refund.
Damaged, defective, or incorrect items
If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please contact us to request a return or replacement during your return and exchange time period.
Returns lacking proof of purchase
Reimbursements on returns lacking proof of purchase may require an email address, which may be denied or limited.
Product accessories and packaging
Please return items with all accessories and packaging. If you do not, we may either deny the return or allow a return with a non-refundable deduction on your refund for what is missing.
Bundle discount and free items
If you received a discount or free item by purchasing multiple items together, you will lose that benefit if you do not return all items purchased.
Manufacturer specifications/instructions
We are not responsible for manufacturer specifications, changes, production delays, or instructions issued by the manufacturer. Please contact the manufacturer with any questions regarding the specifications or use of the merchandise.
Return Address:
Attn: Returns @ Choovio.com
17 Mandrake Way
Irvine CA 92612
You can always contact us for any return questions at [email protected]
Update Date: 28/05/2021